{"id":61874,"date":"2020-11-26T15:50:16","date_gmt":"2020-11-26T14:50:16","guid":{"rendered":"https:\/\/www.fup-ag.com\/case-studies\/internationaler-system-rollout\/"},"modified":"2022-04-01T17:00:47","modified_gmt":"2022-04-01T15:00:47","slug":"international-system-rollout","status":"publish","type":"case-study","link":"https:\/\/www.fup-ag.com\/en\/case-studies\/international-system-rollout\/","title":{"rendered":"International system rollout"},"content":{"rendered":"<h2>Task<\/h2>\n<ul>\n<li>Introduction or upgrade of an IT service management tool (Remedy) in all countries of the corporate group<\/li>\n<li>Analysis and implementation of country-specific adaptations<\/li>\n<li>Ensuring smooth operation<\/li>\n<\/ul>\n<h2>Industry\/ Function \/ Environment<\/h2>\n<ul>\n<li>Telecommunications<\/li>\n<li>Programme Manager Global Rollout<\/li>\n<li>IT Tools \/ Modernisation Operational Systems<\/li>\n<\/ul>\n<ul>\n<li>As-is analysis of the system landscape and architecture in each national subsidiary<\/li>\n<li>Definition and determination of the necessary country-specific adjustments (legal, functional, technical)<\/li>\n<li>Preparation of rollout strategy and implementation planning, coordination with relevant stakeholders<\/li>\n<li>Monitoring and coordination of the system adaptations for the individual national companies<\/li>\n<li>Quality assurance and test management of the country versions to be rolled out<\/li>\n<li>Preparation and coordination of a detailed and comprehensive rollout plan<\/li>\n<li>Management of the system rollouts over a long weekend<\/li>\n<li>Management of a 4-week hypercare phase after system introduction<\/li>\n<\/ul>\n<ul>\n<li>Adapting the system to all necessary changes in the different countries<\/li>\n<li>Upgrading the system in the countries that had already deployed the system<\/li>\n<li>Introduction of the system in all other countries of the group of companies<\/li>\n<li>Trouble-free operation after introduction<\/li>\n<\/ul>\n<ul>\n<li>International group in the field of telecommunications<\/li>\n<li>Several thousand employees in Germany<\/li>\n<li>Numerous locations in Germany<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Task Introduction or upgrade of an IT service management tool (Remedy) in all countries of the corporate group Analysis and implementation of country-specific adaptations Ensuring smooth operation Industry\/ Function \/ Environment Telecommunications Programme Manager Global Rollout IT Tools \/ Modernisation Operational Systems As-is analysis of the system landscape and architecture in each national subsidiary Definition [&hellip;]<\/p>\n","protected":false},"author":15,"featured_media":59717,"menu_order":1,"template":"","categories":[],"expertise":[53345,53307,53290,53294],"service":[],"industry":[53268,53233],"type-case-study":[],"class_list":["post-61874","case-study","type-case-study","status-publish","has-post-thumbnail","hentry","expertise-internationalisation","expertise-internationalisierung","expertise-it-en","expertise-sales","industry-it-logistics-other","industry-it-logistik-sonstige"],"_links":{"self":[{"href":"https:\/\/www.fup-ag.com\/en\/wp-json\/wp\/v2\/case-study\/61874","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.fup-ag.com\/en\/wp-json\/wp\/v2\/case-study"}],"about":[{"href":"https:\/\/www.fup-ag.com\/en\/wp-json\/wp\/v2\/types\/case-study"}],"author":[{"embeddable":true,"href":"https:\/\/www.fup-ag.com\/en\/wp-json\/wp\/v2\/users\/15"}],"version-history":[{"count":0,"href":"https:\/\/www.fup-ag.com\/en\/wp-json\/wp\/v2\/case-study\/61874\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.fup-ag.com\/en\/wp-json\/wp\/v2\/media\/59717"}],"wp:attachment":[{"href":"https:\/\/www.fup-ag.com\/en\/wp-json\/wp\/v2\/media?parent=61874"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.fup-ag.com\/en\/wp-json\/wp\/v2\/categories?post=61874"},{"taxonomy":"expertise","embeddable":true,"href":"https:\/\/www.fup-ag.com\/en\/wp-json\/wp\/v2\/expertise?post=61874"},{"taxonomy":"service","embeddable":true,"href":"https:\/\/www.fup-ag.com\/en\/wp-json\/wp\/v2\/service?post=61874"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/www.fup-ag.com\/en\/wp-json\/wp\/v2\/industry?post=61874"},{"taxonomy":"type-case-study","embeddable":true,"href":"https:\/\/www.fup-ag.com\/en\/wp-json\/wp\/v2\/type-case-study?post=61874"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}