{"id":61884,"date":"2020-11-26T21:35:48","date_gmt":"2020-11-26T20:35:48","guid":{"rendered":"https:\/\/www.fup-ag.com\/case-studies\/leitung-und-reorganisation-der-it\/"},"modified":"2022-04-01T16:31:15","modified_gmt":"2022-04-01T14:31:15","slug":"management-and-reorganisation-of-it","status":"publish","type":"case-study","link":"https:\/\/www.fup-ag.com\/en\/case-studies\/management-and-reorganisation-of-it\/","title":{"rendered":"Management and reorganisation of IT"},"content":{"rendered":"<h2>Task<\/h2>\n<ul>\n<li>Head of IT<\/li>\n<li>Responsible for development, implementation, operation and service of all IT services<\/li>\n<li>Optimising the performance and efficiency of IT<\/li>\n<li>Improving customer satisfaction<\/li>\n<\/ul>\n<h2>Industry\/ Function \/ Environment \/ Expert<\/h2>\n<ul>\n<li>Healthcare<\/li>\n<li>CIO<\/li>\n<li>Leadership &amp; Coaching \/ Transformation to Service Provider<\/li>\n<\/ul>\n<ul>\n<li>Management of the IT departments Data Centre, Infrastructure, Application Operations, Billing Services, Development, Customer Services and Products\/Services<\/li>\n<li>Management and development of 120 employees<\/li>\n<li>Supervision and control of external service providers and partners<\/li>\n<li>Selection and recruitment of new employees<\/li>\n<li>Strategic realignment of IT and restructuring of departments and teams<\/li>\n<li>Optimisation of processes, workflows, areas of responsibility and role assignments<\/li>\n<li>Management of the strategic project for the introduction of a new accounting system<\/li>\n<li>Development of a cloud strategy for the IT infrastructure\/services<\/li>\n<li>Regular exchange with customers and stakeholders<\/li>\n<\/ul>\n<ul>\n<li>Management of IT<\/li>\n<li>Restructuring of the departments<\/li>\n<li>Optimisation of processes and staff deployment<\/li>\n<li>Increasing economic efficiency<\/li>\n<li>Improving customer satisfaction<\/li>\n<li>Increasing staff satisfaction<\/li>\n<\/ul>\n<ul>\n<li>Public law corporation in the health sector<\/li>\n<li>Over 1000 employees<\/li>\n<li>Operates from 2 branches and several operational sites<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Task Head of IT Responsible for development, implementation, operation and service of all IT services Optimising the performance and efficiency of IT Improving customer satisfaction Industry\/ Function \/ Environment \/ Expert Healthcare CIO Leadership &amp; Coaching \/ Transformation to Service Provider Management of the IT departments Data Centre, Infrastructure, Application Operations, Billing Services, Development, Customer [&hellip;]<\/p>\n","protected":false},"author":15,"featured_media":59721,"menu_order":1,"template":"","categories":[53404],"expertise":[53286,53290,53337,53305,53292,53338],"service":[],"industry":[53218,53269],"type-case-study":[],"class_list":["post-61884","case-study","type-case-study","status-publish","has-post-thumbnail","hentry","category-general","expertise-business-transformation-en","expertise-it-en","expertise-it-infrastructure","expertise-it-infrastruktur","expertise-reorganisation-turnaround","expertise-restructuring","industry-healthcare-life-sciences","industry-healthcare-life-sciences-en"],"_links":{"self":[{"href":"https:\/\/www.fup-ag.com\/en\/wp-json\/wp\/v2\/case-study\/61884","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.fup-ag.com\/en\/wp-json\/wp\/v2\/case-study"}],"about":[{"href":"https:\/\/www.fup-ag.com\/en\/wp-json\/wp\/v2\/types\/case-study"}],"author":[{"embeddable":true,"href":"https:\/\/www.fup-ag.com\/en\/wp-json\/wp\/v2\/users\/15"}],"version-history":[{"count":0,"href":"https:\/\/www.fup-ag.com\/en\/wp-json\/wp\/v2\/case-study\/61884\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.fup-ag.com\/en\/wp-json\/wp\/v2\/media\/59721"}],"wp:attachment":[{"href":"https:\/\/www.fup-ag.com\/en\/wp-json\/wp\/v2\/media?parent=61884"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.fup-ag.com\/en\/wp-json\/wp\/v2\/categories?post=61884"},{"taxonomy":"expertise","embeddable":true,"href":"https:\/\/www.fup-ag.com\/en\/wp-json\/wp\/v2\/expertise?post=61884"},{"taxonomy":"service","embeddable":true,"href":"https:\/\/www.fup-ag.com\/en\/wp-json\/wp\/v2\/service?post=61884"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/www.fup-ag.com\/en\/wp-json\/wp\/v2\/industry?post=61884"},{"taxonomy":"type-case-study","embeddable":true,"href":"https:\/\/www.fup-ag.com\/en\/wp-json\/wp\/v2\/type-case-study?post=61884"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}