{"id":62339,"date":"2021-06-23T12:34:02","date_gmt":"2021-06-23T10:34:02","guid":{"rendered":"https:\/\/www.fup-ag.com\/?page_id=12339"},"modified":"2025-01-13T11:58:35","modified_gmt":"2025-01-13T10:58:35","slug":"international-ict-system-rollout","status":"publish","type":"case-study","link":"https:\/\/www.fup-ag.com\/en\/case-studies\/international-ict-system-rollout\/","title":{"rendered":"International ICT system rollout"},"content":{"rendered":"<div class=\"zw-cgb zw-cgb__120 zw-header-standard-block is-first-block    show-gradient \"><div class=\"bg-image\"><picture><img decoding=\"sync\" loading=\"eager\" fetchPriority=\"high\" id=\"zwi_62340\" class=\"zw-cgb__image\" src=\"data:image\/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAQAAAC1HAwCAAAAC0lEQVR42mNkYAAAAAYAAjCB0C8AAAAASUVORK5CYII=\" alt=\"\" onload=\"zwHeaderPictureDone(this,'pre_62340', 'pre_62340')\"><source id=\"LCP_62340\"><\/picture><\/div><div class=\"container zw-cgb-content zw-cgb__header-content-wrapper\"><h1 class=\"zw-cgb__headlines\"><span class=\"zw-cgb__preheadline\">F&amp;p case studies<\/span><span class=\"zw-cgb__headline\">International ICT system rollout<\/span><\/h1><p class=\"zw-cgb__fulltext zw-cgb__content\">Expert: Dipl.-Inf. Wolfgang Schenk<\/p><\/div>\n        <\/div><!-- .zw-cgb .zw-header-standard -->\n\n\n    <div class=\"zw-cgb zw-cgb__000  zw-cgb_textblock  default-margin  b_standart zw-p-5 zw-t-l\">\n            <div class=\"container zw-cgb-content\">\n        <h2 class=\"zw-cgb__headlines\"><span class=\"zw-cgb__preheadline\">F&amp;P Case Studies<\/span><span class=\"zw-cgb__headline\">Task<\/span><\/h2><ul class=\"zw-cgb-ul fulltext \"><li class=\"\">Planning and management of the roll-out, nationally and internationally, for the branches and head offices<\/li><li class=\"\">Scheduling and coordination of the changeover on site<\/li><li class=\"\">Procurement of materials and expansion of personnel<\/li><li class=\"\">Cost optimization and increase in performance and efficiency<\/li><li class=\"\">Increase in quality and reliability<\/li><\/ul>              <\/div>\n    <\/div>\n\n\n\n\n    <div class=\"zw-cgb zw-cgb__000  zw-cgb_textblock  default-margin  b_standart zw-p-5 zw-t-l\">\n            <div class=\"container zw-cgb-content\">\n        <h2 class=\"zw-cgb__headlines\"><span class=\"zw-cgb__headline\">Industry \/ Function \/ Environment \/ Expert<\/span><\/h2><ul class=\"zw-cgb-ul fulltext \"><li class=\"\">Retail (opticians, hearing aids)<\/li><li class=\"\">Project Manager International Rollout<\/li><li class=\"\">TC system (branches) and contact center (head offices)<\/li><\/ul>              <\/div>\n    <\/div>\n\n\n\n<div class=\"zw-cgb zw-cgb__700  zw-cgb__700-akkordion  default-margin \"><a name=\"parent17385\" class=\"jumpAnchor\" ><\/a><div class=\"container zw-cgb-content\"><div class=\"row\"><div class=\"col-12\"><div class=\"accordion-item \"><div id=\"zw-00354750-0e8d-4486-90dd-855e7a2a1c1e-1\" class=\"single-akkordion-item accordion-item-button collapsed zw-cgb \" type=\"button\"\ndata-bs-toggle=\"collapse\" data-bs-target=\"#zw-00354750-0e8d-4486-90dd-855e7a2a1c1e\" aria-expanded=\"false\" aria-controls=\"collapsetwo\"><div class=\"faq-headline-container\"><h3 class=\"zw-cgb__headline\">Project description<\/h3>\n          <i class=\"fa-regular fa-chevron-up\"><\/i>\n          <i class=\"fa-regular fa-chevron-down\"><\/i>\n          <\/div><\/div><div id=\"zw-00354750-0e8d-4486-90dd-855e7a2a1c1e\" class=\"collapse single-akkordion-item accordion-item-dropdown parent17385\"><div class=\"zw-cgb__akkordionInnerWrapper \"><div class=\"zw-cgb__akkordion-content \"><ul class=\"zw-cgb-ul fulltext \"><li class=\"\">Preparation and coordination of roll-out planning with management and stakeholders<\/li><li class=\"\">Scheduling of specialists (in cooperation with central departments) and optimization of route planning<\/li><li class=\"\">Ensuring a proper changeover on site<\/li><li class=\"\">Remote support for specialists and first point of escalation in the event of problems<\/li><li class=\"\">Expansion of the quality assurance of the services provided<\/li><li class=\"\">Ensuring that materials are procured on time<\/li><li class=\"\">Expansion of the specialist team and development of partnerships<\/li><li class=\"\">Organization of the market entry in the Czech Republic (experts, head office equipment, roll-out planning of the branches)<\/li><li class=\"\">Optimization of the supporting back-office processes (e.g. ordering, stocking, shipping, etc.)<\/li><\/ul><\/div><\/div><\/div><\/div><div class=\"accordion-item \"><div id=\"zw-3a1bfbda-2890-4f61-8d8a-f7674045aad5-1\" class=\"single-akkordion-item accordion-item-button collapsed zw-cgb \" type=\"button\"\ndata-bs-toggle=\"collapse\" data-bs-target=\"#zw-3a1bfbda-2890-4f61-8d8a-f7674045aad5\" aria-expanded=\"false\" aria-controls=\"collapsetwo\"><div class=\"faq-headline-container\"><h3 class=\"zw-cgb__headline\">Result<\/h3>\n          <i class=\"fa-regular fa-chevron-up\"><\/i>\n          <i class=\"fa-regular fa-chevron-down\"><\/i>\n          <\/div><\/div><div id=\"zw-3a1bfbda-2890-4f61-8d8a-f7674045aad5\" class=\"collapse single-akkordion-item accordion-item-dropdown parent17385\"><div class=\"zw-cgb__akkordionInnerWrapper \"><div class=\"zw-cgb__akkordion-content \"><ul class=\"zw-cgb-ul fulltext \"><li class=\"\">Smooth roll-out management<\/li><li class=\"\">Cost reduction of approx. 26<\/li><li class=\"\">Reduction of the error rate by around 18<\/li><li class=\"\">Complete coverage of the roll-out area<\/li><li class=\"\">Increase in customer satisfaction<\/li><li class=\"\">Establishment of alternative supply chains<\/li><\/ul><\/div><\/div><\/div><\/div><div class=\"accordion-item \"><div id=\"zw-f189fb89-f9b4-437c-b415-af084868b0c3-1\" class=\"single-akkordion-item accordion-item-button collapsed zw-cgb \" type=\"button\"\ndata-bs-toggle=\"collapse\" data-bs-target=\"#zw-f189fb89-f9b4-437c-b415-af084868b0c3\" aria-expanded=\"false\" aria-controls=\"collapsetwo\"><div class=\"faq-headline-container\"><h3 class=\"zw-cgb__headline\">Customer reference<\/h3>\n          <i class=\"fa-regular fa-chevron-up\"><\/i>\n          <i class=\"fa-regular fa-chevron-down\"><\/i>\n          <\/div><\/div><div id=\"zw-f189fb89-f9b4-437c-b415-af084868b0c3\" class=\"collapse single-akkordion-item accordion-item-dropdown parent17385\"><div class=\"zw-cgb__akkordionInnerWrapper \"><div class=\"zw-cgb__akkordion-content \"><ul class=\"zw-cgb-ul fulltext \"><li class=\"\">German stock corporation operating throughout Europe with a focus on consumer optics<\/li><li class=\"\">Over 20,000 employees<\/li><li class=\"\">Over 850 branches in Germany and other European countries<\/li><\/ul><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<div class=\"zw-cgb zw-cgb__120 zw-header-standard-block     show-gradient \">\n<div class=\"bg-image\"><picture><source srcset=\"https:\/\/www.fup-ag.com\/wp-content\/uploads\/2021\/06\/AdobeStock_286722130-150x150.jpeg 150w, https:\/\/www.fup-ag.com\/wp-content\/uploads\/2021\/06\/AdobeStock_286722130-480x190.jpeg 480w, https:\/\/www.fup-ag.com\/wp-content\/uploads\/2021\/06\/AdobeStock_286722130-768x303.jpeg 768w, https:\/\/www.fup-ag.com\/wp-content\/uploads\/2021\/06\/AdobeStock_286722130-1000x400.jpeg 1000w, https:\/\/www.fup-ag.com\/wp-content\/uploads\/2021\/06\/AdobeStock_286722130-1024x405.jpeg 1024w, https:\/\/www.fup-ag.com\/wp-content\/uploads\/2021\/06\/AdobeStock_286722130-1440x569.jpeg 1440w, https:\/\/www.fup-ag.com\/wp-content\/uploads\/2021\/06\/AdobeStock_286722130.jpeg 1920w, https:\/\/www.fup-ag.com\/wp-content\/uploads\/2021\/06\/AdobeStock_286722130.jpeg 9999w\" sizes=\"(max-width: 480px) 100vw, (max-width: 768px) 100vw, (max-width: 1024px) 100vw, (max-width: 1440px) 100vw, 100vw\" ><img decoding=\"async\" loading=\"lazy\" id=\"zwi_62340\" class=\"zw-cgb__image\" src=\"https:\/\/www.fup-ag.com\/wp-content\/uploads\/2021\/06\/AdobeStock_286722130.jpeg\" alt=\"\"><\/picture><\/div>\n<div class=\"container zw-cgb-content zw-cgb__header-content-wrapper\">\n<h2 class=\"zw-cgb__headlines\"><span class=\"zw-cgb__preheadline\">F&amp;p case studies<\/span><span class=\"zw-cgb__headline\">International ICT system rollout<\/span><\/h2>\n<p class=\"zw-cgb__fulltext zw-cgb__content\">Expert: Dipl.-Inf. Wolfgang Schenk<\/p>\n<\/div><\/div>\n<p><!-- .zw-cgb .zw-header-standard --><\/p>\n","protected":false},"author":17,"featured_media":62341,"menu_order":1,"template":"","categories":[53404],"expertise":[53345,53290,53291,53294,53293],"service":[],"industry":[53270],"type-case-study":[],"class_list":["post-62339","case-study","type-case-study","status-publish","has-post-thumbnail","hentry","category-general","expertise-internationalisation","expertise-it-en","expertise-product-innovation-and-product-management","expertise-sales","expertise-supply-chain-en","industry-trade-retail"],"_links":{"self":[{"href":"https:\/\/www.fup-ag.com\/en\/wp-json\/wp\/v2\/case-study\/62339","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.fup-ag.com\/en\/wp-json\/wp\/v2\/case-study"}],"about":[{"href":"https:\/\/www.fup-ag.com\/en\/wp-json\/wp\/v2\/types\/case-study"}],"author":[{"embeddable":true,"href":"https:\/\/www.fup-ag.com\/en\/wp-json\/wp\/v2\/users\/17"}],"version-history":[{"count":4,"href":"https:\/\/www.fup-ag.com\/en\/wp-json\/wp\/v2\/case-study\/62339\/revisions"}],"predecessor-version":[{"id":111503,"href":"https:\/\/www.fup-ag.com\/en\/wp-json\/wp\/v2\/case-study\/62339\/revisions\/111503"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.fup-ag.com\/en\/wp-json\/wp\/v2\/media\/62341"}],"wp:attachment":[{"href":"https:\/\/www.fup-ag.com\/en\/wp-json\/wp\/v2\/media?parent=62339"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.fup-ag.com\/en\/wp-json\/wp\/v2\/categories?post=62339"},{"taxonomy":"expertise","embeddable":true,"href":"https:\/\/www.fup-ag.com\/en\/wp-json\/wp\/v2\/expertise?post=62339"},{"taxonomy":"service","embeddable":true,"href":"https:\/\/www.fup-ag.com\/en\/wp-json\/wp\/v2\/service?post=62339"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/www.fup-ag.com\/en\/wp-json\/wp\/v2\/industry?post=62339"},{"taxonomy":"type-case-study","embeddable":true,"href":"https:\/\/www.fup-ag.com\/en\/wp-json\/wp\/v2\/type-case-study?post=62339"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}