Outsourcing core competencies abroad

Task

  • Due to the realignment, core competencies (sales, product management, project management and service) were to be transferred to various core competence centres abroad.
  • Adjustment of internal processes with a focus on adherence to deadlines, better customer proximity and improvement of the cost structure

Industry/ Function / Environment / Expert

  • Manufacturing industry Traffic monitoring
  • Restructuring officer
  • Organisational restructuring Wilhelm Dahm
  • Equipping 5 Regional Competence Centres with far-reaching responsibilities in sales planning and budgeting
  • Adaptation of internal processes according to the new structure
  • Improvement of company communication and motivation of employees to support this new structure with the involvement of the works council
  • Optimisation of the interface between order entry / project management and development
  • Regional Centres defined in the basic structure and staff recruited partly from existing team and externally
  • Operationalised a Regional Centre and established a CIP to apply the experience to other RCs
  • Project postponed due to shift in priorities to TollCollect.