Case Studies

Restructuring the organisation of a global industrial group

Task

Blank sheet approach in all administrative and service areas
Implementation of a more efficient and agile organisation
Reduction of fixed costs by 3% of turnover

Industry/ Function / Environment / Expert

Packaging industry
Programme Manager
Cost reduction (financial crisis)

Implementation

Introduction of a new service delivery model for group functions with representation of internal customers in “user boards”
Ongoing programme to outsource billing processes (-300MA)
Planned restructuring of sales activities from group-wide network with sales companies in the markets to division-specific sales teams and customer service centres
Development of cost reduction targets for all fixed cost areas
Supporting the functional heads in the reorganisation of their areas on the basis of a “clean-sheet” approach in HR, finance, logistics, purchasing and IT, among others

êCoordination of the country organisations/HR departments and ensuring a regular and trouble-free process of staff reduction

Result

Cost reduction of 270 million euros p.a. (excluding closures and disposals), of which 200 million euros p. a. (>25% reduction) in “Selling, General & Administration”, staff reduction by 3,000 employees (10% of total staff) without disruptions
Leaner and more agile organisation

Customer reference

Global manufacturer of wood fibre-based materials, paper, packaging, wood products and pulp (10 billion euros turnover / 25,000 employees)

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