Case Studies

Restructuring the organisation of a global industrial group


  • Blank sheet approach in all administrative and service areas
  • Implementation of a more efficient and agile organisation
  • Reduction of fixed costs by 3% of turnover

Industry/ Function / Environment / Expert

  • Packaging industry
  • Programme Manager
  • Cost reduction (financial crisis)
  • Introduction of a new service delivery model for group functions with representation of internal customers in “user boards”
  • Ongoing programme to outsource billing processes (-300MA)
  • Planned restructuring of sales activities from group-wide network with sales companies in the markets to division-specific sales teams and customer service centres
  • Development of cost reduction targets for all fixed cost areas
  • Supporting the functional heads in the reorganisation of their areas on the basis of a “clean-sheet” approach in HR, finance, logistics, purchasing and IT, among others

êCoordination of the country organisations/HR departments and ensuring a regular and trouble-free process of staff reduction

  • Cost reduction of 270 million euros p.a. (excluding closures and disposals), of which 200 million euros p. a. (>25% reduction) in “Selling, General & Administration”, staff reduction by 3,000 employees (10% of total staff) without disruptions
  • Leaner and more agile organisation
  • Global manufacturer of wood fibre-based materials, paper, packaging, wood products and pulp (10 billion euros turnover / 25,000 employees)
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